Terms and Conditions

These Terms and Conditions ("Terms") govern your access to and use of the websites, applications, and related services operated by FunDoubler AB ("FunDoubler", "we", "us", or "our").

This includes our marketing website at https://fundoubler.com, the FunDoubler Portal at https://portal.fundoubler.com, live host tools at https://host.fundoubler.com, public player join experiences at https://join.fundoubler.com and https://play.fundoubler.com, our shop at https://shop.fundoubler.com, and related APIs, claim pages, and integrations. By accessing or using our services, you agree to these Terms.

1. Who we are

FunDoubler AB is a company based in Sweden. Our registered office is at Nioörtsvägen 28 B, SE-126 32 Hägersten, Sweden. You can contact us at info@fundoubler.com or +46 720 759 806.

2. The FunDoubler service

FunDoubler helps turn downtime at live events into shared play. Our platform may include:

• Interactive games, quizzes, polls, singalongs, lobbies, and related experiences for audiences
• The FunDoubler Portal for company administration, campaigns, products and vouchers, orders, stamp cards, team access, roles, analytics, scene lists, and API keys
• Host tools for launching and running live sessions at venues
• Public join and play experiences for audience participation
• Reward and claim flows, including voucher claims, receipts, and optional wallet passes where enabled

We provide software and related services. Individual events, venues, organizers, and sponsors remain responsible for their own events, offers, prizes, vouchers, stamp programs, and on-site operations unless we expressly agree otherwise in writing.

3. Eligibility and accounts

Access to the FunDoubler Portal and host tools requires an account. Accounts may be created by invitation from an authorized company administrator. Authentication may be provided through our identity provider. You must provide accurate information, keep your credentials secure, and notify us promptly of unauthorized use. You are responsible for activity under your account.

If you use the service on behalf of an organization (a "Company"), you represent that you have authority to bind that Company to these Terms. Company administrators are responsible for inviting users, assigning roles, managing API keys, and ensuring that Company users comply with these Terms.

Public join and play experiences generally do not require a FunDoubler Portal account. Audience participants must still follow any event rules set by the organizer and must not misuse the service.

4. Companies, roles, and API access

Portal features are typically scoped to a Company. Depending on configuration and role, users may manage products, campaigns, orders, voucher redemption, stamp cards, users, analytics, company profile data, and related settings.

Companies may create or be issued API keys or similar credentials to integrate external systems (for example scanners or consumer apps). Those credentials must be kept confidential and used only for lawful purposes consistent with documentation we provide. The Company is responsible for all use of its credentials.

5. Acceptable use

You agree not to misuse the service. Without limitation, you must not:

• Interfere with or disrupt the service, events, networks, lobbies, sessions, or other users
• Attempt to gain unauthorized access to systems, accounts, APIs, or data
• Upload or transmit malware, spam, or unlawful content
• Use the service to harass, defraud, or harm others
• Scrape, reverse engineer, or copy the service except as allowed by law
• Misrepresent your identity or affiliation when using portal, host, sponsor, or audience features
• Abuse invitations, roles, API keys, claim links, or reward flows

We may suspend or terminate access if we reasonably believe these Terms have been violated or if needed to protect the service, users, or third parties.

6. Organizers, sponsors, campaigns, and vouchers

Organizers and sponsors are responsible for the lawfulness and accuracy of campaigns, products, rewards, vouchers, stamp cards, discounts, and communications they configure or distribute through FunDoubler. Redemption terms, stock, validity, eligibility, and customer support for those offers are their responsibility unless we agree otherwise in a separate contract.

Audience participation and host features may depend on event connectivity, venue setup, game configuration, and organizer settings. We do not guarantee uninterrupted availability or specific engagement or revenue outcomes.

Where claim receipts, emails, or wallet passes are offered, they are provided to support delivery of the configured reward. FunDoubler is not the merchant of record for third-party offers unless we state otherwise in writing.

7. Live sessions and audience participation

Host users may start and manage live sessions. Audience members may join through public join or play links (for example via PIN or QR code). Session features may include teams, scores, activities, surveys (where enabled), and reward eligibility based on campaign configuration.

Organizers are responsible for informing participants about how their event uses FunDoubler and for obtaining any consents required for their event, marketing, or rewards.

8. Intellectual property

FunDoubler and its licensors own the service, software, branding, designs, game catalog materials we provide, and related intellectual property. You receive a limited, non-exclusive, non-transferable right to use the service as provided. You do not acquire ownership of our IP.

Content you or your Company submit (such as campaign materials, logos, company profile data, scene lists, or event copy) remains yours or your Company's. You grant us a license to host, display, process, and transmit that content as needed to operate the service for you and your events.

9. Third-party services and links

Our services may rely on or link to third-party providers (for example authentication, hosting, databases, email delivery, analytics, AI-assisted features, feedback tools, or wallet providers) and to third-party sites such as our shop. Third-party services have their own terms and privacy practices. We are not responsible for their content or practices beyond our obligations under applicable law and our contracts with those providers.

10. Disclaimers

The service is provided on an "as is" and "as available" basis to the fullest extent permitted by law. We do not warrant that the service will be uninterrupted, error-free, or free of harmful components, or that it will meet every commercial requirement.

11. Limitation of liability

To the fullest extent permitted by applicable law, FunDoubler is not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, goodwill, or data, arising from or related to your use of the service.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for death or personal injury caused by negligence, or for fraud.

12. Changes

We may update these Terms from time to time. The "Last updated" date at the top of this page will change when we do. Continued use of the service after changes take effect constitutes acceptance of the updated Terms, except where additional consent is required by law.

13. Governing law

These Terms are governed by the laws of Sweden, without regard to conflict-of-law rules. Courts in Sweden have exclusive jurisdiction, subject to any mandatory consumer protections that apply to you.

14. Contact

Questions about these Terms: info@fundoubler.com. Postal address: FunDoubler AB, Nioörtsvägen 28 B, SE-126 32 Hägersten, Sweden.